A mid-sized print manufacturer producing high-volume packaging, signage, and branded materials for clients across retail and FMCG sectors. With strong demand and custom requirements for each job, operational delays were costing time, money, and client trust.

The company relied on email and disconnected systems to manage the entire production process — from order intake to press setup to shipping. Staff manually re-entered order details, followed up on proof approvals, and managed scheduling by phone or spreadsheet.

Holistc™ implemented a fully automated pipeline that connected order intake, press configuration, inventory, and quality control. Resulting gains included faster job turnaround, near-elimination of manual data entry, and significantly reduced machine downtime.

The result:

• +70% print capacity
• Orders fulfilled in 2 days instead of a week
• 85% fewer spec errors
• Staff redeployed to higher-value roles

Each new order involved at least three handoffs between departments, with critical information lost or mistyped along the way. Delays in proof approvals meant presses waited idly. The inventory system wasn’t connected to jobs, leading to last-minute material shortages. Quality control was manual and inconsistent, and maintenance tracking was reactive — causing breakdowns mid-run.

As volume grew, these issues scaled with it. Staff were burned out chasing updates, and customers were frustrated by late or incorrect deliveries.