Before Holistc, it felt like I was managing people just to remind them what to do. We were sending manual follow-ups, Slack messages, and emails just to keep our leasing pipeline moving. It was time-consuming and honestly exhausting. With Holistc, we cut out almost 12 hours of admin a week — no exaggeration. Tasks trigger automatically now, and nothing slips through the cracks. I don’t need to hover. The team just… gets on with it.

We had three separate systems that didn’t talk to each other — ticketing, chat, and customer records. Every support request turned into a game of detective work. Holistc linked everything together and gave us one place to manage the whole flow. Our support team now resolves issues faster, spends less time chasing updates, and we’ve cut down our “where’s this at?” messages by half. It’s been a real shift.

Everything used to run through me. Approvals, updates, scheduling — it was like I was the only one who knew what was going on. Holistc took that mental load and made it automatic. Now, quotes move forward without me chasing. Jobs update themselves. I can actually think ahead and work on growing the business instead of just keeping it running.

I used to think our systems were “fine” — just part of the hustle. But once we onboarded Holistc, I realised how much we were stitching things together manually. Our teams in Karachi, Melbourne, and the warehouse were constantly checking in over WhatsApp, hoping nothing got missed. Now we’ve got full visibility across the whole workflow — from design to dispatch. Everything moves smoother, faster, and with way less noise. It’s changed how we operate.